HIYH Impact Report 2023 | Page 55

Using Artificial Intelligence to triage primary care patients

While our core role is to help identify the right solutions for our health and care systems to meet the needs of our communities , we also work hard to evidence the benefits and impacts of new services or products through real world evaluations . Sophie Bates , Workstream Lead for Commercial Support and Economic Growth explains how we have done this for one innovator company and their NHS partners .
Klinik Healthcare Solutions helps GP practices direct patients to the right point of care across the primary care ecosystem with a safe and intuitive patient flow management solution . It provides equitable access through user-friendly AI triage and online consultations in combination with a dedicated telephone module .
Sophie Bates , Workstream Lead
55 Transforming Lives Through Innovation