Welcome and Introduction

Page 05

Editorial team

Page 06

Acknowledgments

Page 07

Sustainability

It ’ s all about capital

Page 08

Opening the door at room2

Page 10

Traveller preferences with Gavin Pereira

Page 12

Key destinations and rates in EMEA

Page 14

Alternative Models

Page 18

EMEA Supply

Page 20

Licensing and compliance

Page 22

Hospitality tech with Sally Richards

Page 26

Glossary of terms

Page 28