GREAT LEADER
From the perspective of this ISS’ Great
leader, leadership is necessarily about
purpose. Besides the opportunities to
learn and to take responsibilities given by
the company to him and to the people
throughout the world, purpose is one of
the reasons of his long-time dedication
comes from.
“I live for a purpose. Purpose is really
important for me and how you translate
purpose into your day-to-day leisure is
also important, because there is a balance.
I’m looking for something which makes
me want to do good everyday as well as
deliver the business challenge,” he says.
As a part of his family, the former Chief
Operation Officer of ISS UK always puts
the business he works in as a part of his
family too. For him, leadership is not the
only thing that is needed to be able to
successfully lead, but it is more about
persistence and commitment.
Having his career started in the commercial
field and pointed as a Group CCO in
September 2015, Andrew believes that
commercial people are special people
because everything they do is highly visible
to everybody, whether it is their success or
their failure. Commercial as the growth
engine plays crucial role in a key account
organization like ISS.
Leadership in a global commercial role
deals with many different countries,
which means many different cultures,
different ways in doing things, different
maturity levels, and a lot of opinions. ISS
itself operates in more than 50 countries
across Europe, Asia, North America, Latin
America, and the Pacific.
In ISS Indonesia’s commercial team, there
are three components of the global
growth strategy that is fundamental
to achieve. Those are to KEEP through
retention, to GROW our existing key
accounts customers, and to WIN new key
accounts. Realizing the toughness of this
business, Andrew advises that “Whatever
you do, have fun.”
Vol. 4 - No. 15 | November 2019
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