GREAT LEADER
Leadership in a
Global Commercial Role
Andrew Price, ISS Group Chief Commercial Officer
To lead in a global company is such an exciting challenge for
many leaders, as there are many different countries with each of
own characteristics within to be dealt with. It is no exception for
Andrew Price, the Group Chief Commercial Officer of ISS. For him,
leadership is most importantly about understanding himself and
the people that he is leading, as well as delivering result together
to achieve the organization’s goal.
Strong leadership skills and people
management are essential in ISS because
people are the source of its personal
and business energy. During his visit to
Indonesia for the Asia and Pacific (APAC)
Commercial Leaders Conference 2019 on
October, Andrew shared his leadership
experience within 25 years of career
working at the world’s largest integrated
facility services provider.
Inspired from a book titled “Managing
the Matrix: The Secret to Surviving and
Thriving in Your Organization,” Andrew
finds that leadership is about humility and
always wanting to learn and being curious
about people which just keeps him going.
From the 2014 published book which is
written by Dawn Metcalfe, he also agrees
about the idea of mentoring in leading in
today’s complex work environment.
Andrew, who first joined in 1995 with
the ISS United Kingdom believes that
leadership develops with age and with
experience. For the last ten years of his
leadership journey, he admits that he has
changed his behaviours significantly, since
he realizes the distinct difference between
a leader and a manager.
“When you’re thinking more a leader,
you’re thinking about how am I going to
motivate these people, how am I going
to inspire these people, how am I going
to get my team to want to do this, and
more, and what environment do I need to
create in order they can be successful,” he
explains.
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Vol. 4 - No. 15 | November 2019
“Sometimes it’s also good today to get
some feedback from a younger generation
that maybe sees things in a different way
than me. To give me inputs, as well as me
being able to give inputs,” Andrew, who
graduated from the Modern Language
and Economics of Northumbria in
Newcastle, says.