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Promotion Strategies Placement/Distribution Strategies CUSTOMER ANALYSIS (who is going to buy what you’re selling?) 1. Who are they? (demographics, socioeconomics, geographic location, buyers vs. users, current and potential customers) 2. What will they do with your product or service? (product benefits, product uses, complementary products, heavy vs. light users) 3. Where will they buy? (physical location, type of store, type of distribution channel) 4. When will they buy? (seasonality, emergency situation, family life cycle, process, budget cycle, effect of promotional strategy) 5. Why and how will they buy? (motivations, attitudes, psychographics, customer value, payment methods, problem solving methods, individual or group decision-making) 6. Why will your potential customers not buy? (not aware, don’t like, wrong marketing mix, etc…) 7. Will they buy again? Tell me why. IV. INTERNAL FACTORS AND SWOT ANALYSIS Capabilities Analysis (what are your own capabilities in the following categories?) 1. To Conceive and Design