FY2013 Arlington Fire Department Annual Report FY 2013 | Page 41

Page 41

Strategic Positioning
and Leadership has placed the Arlington Fire Department as
an inventive organization concentrating on our communities and AFD's
needs, performance, follow through, and process management.

Key Partnerships. We partner Key Performance
with several local and national organizations
Indicators (KPIs) measure
to utilize and implement performance
standards. Those organizations include:
ICMA (International City/County Managers
Association).
NFIRS (National Fire Incident Reporting
System), and NEMSIS (National EMS
Information System).
NFPA (National Fire Protection
Association).
The Texas Commission on Fire
Protection Personnel Standards and
Education.
The Texas Department of State Health
Services.
The Texas Commission on Law
Enforcement Officer Standards and
Education, and the Commission on
Accreditation for Law Enforcement
Agencies, Inc.(CALEA).

Arlington Fire Department
Fire Stations

3
335

FY2013 Dispatch Employees

104

FY2013 AFD Incidents

35,572

FY2013 AFD Dispatched Unit
Responses

48,785

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HONOR
HONOR

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Workload KPIs
Workload KPIs establish
demand for services by
indicating call volume
and productivity.

Effectiveness
Effectiveness KPIs measure the
work performed to the resources
available related to the cost.

17

Fire Battalions
FY2013 Fire General Fund
Employees (Sworn and Civilian)

DUTY
DUTY

the implementation of cost saving strategies,
actual performance, critical risk reduction
initiatives, and operational efficiency.

Results/
Outcome
Result or outcome
KPIs measure the
effect of workload
and efficiency
measures.

COMPASSION
COMPASSION
41

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EXCELLENCE
EXCELLENCE

Working Together to Make Arlington Better.