Fleetdrive Issue 54 | Page 37

FLEETDRIVE
Q: How do you ensure fleet operations continue smoothly while vehicles are being repaired?
A: Comprehensive operational continuity solutions are provided through hire car supply, ensuring drivers aren’ t left without vehicles during repairs, maintaining productivity and service levels. The portal enables staff to easily allocate replacement vehicles and track fleet availability in real-time. Combined with market-leading cost control through transparent pricing and pre-agreed rates, fleet managers can maintain operations without budget surprises.
Q: What role does your fleet management portal play in this integrated solution?
A: The client portal puts fleet companies firmly in the driver’ s seat with real-time updates on every repair. Fleet managers have instant access to easy-to-use data and analytics that can be created on demand, providing all key metrics at their fingertips. The portal delivers accurate reserving along with consolidated invoicing for
ease of payments— no need to juggle multiple payments or create extra administration work. The fleet managers find the system easy to implement and use for vehicle allocation, while integration with leading salvage and auction suppliers enables performance reports that compare suppliers and optimise disposal decisions.
Q: How does this integrated approach differ from traditional repair coordination?
A: Traditional processes treat assessment, estimation, parts sourcing, and repair as separate sequential steps, each with their own delays and potential for miscommunication. The integrated model ensures all elements work simultaneously. While assessment occurs within 24 hours, parts sourcing begins immediately, repair slots are secured, and methodology is confirmed. This parallel processing approach, backed by transparent technology platforms, means fleet managers see continuous progress rather than vehicles sitting idle between stages.
ISSUE 54 AUGUST 2025 / WWW. AFMA. ORG. AU 37