The Integrated Repair Solution That’ s Getting Fleets Back On The Road Across Australia & New Zealand!
We spoke with Nick Herford, Co-Founder at Hello Claims, about how Australia and New Zealand’ s leading accident management solution uses the unique combination of trade knowledge and cutting edge technology to dramatically reduce fleet downtime and costs in the unfortunate event of an accident.
Q: What kind of downtime reductions and operational improvements are you achieving?
A: Fleet managers are seeing 40-60 % reductions in total vehicle downtime through our solution, but the broader operational benefits are equally significant. The data and analytics provide unprecedented visibility into fleet performance, enabling proactive decision-making rather than reactive responses. Information is pushed to stakeholders via our portal in real time, no need for fleet staff to be calling around for updates and estimated completion dates, all the information is at their fingertips.
36 ISSUE 54 AUGUST 2025 / WWW. AFMA. ORG. AU