Final Report - Professional Services Activities Environmental Scan Final Report - Professional Services Activities En | Page 101

Key Issues
•
Key Recommendations
Companies also lack access to employees with strong
knowledge or experience in performing higher value adding
work for key emerging areas.
Lack of workforce development (i.e. training or upskilling
programmes) in the industry
• The culture of continuous learning and upskilling is currently
not wide spread in the industry as only about half of
employees provide training or upskilling programmes to their
employees
• Most of the establishments are not utilizing HRDF levy for
workforce training.
Attitude problem and lack of soft skillsets among fresh graduates
• Employers have highlighted attitude problem and lack of
discipline among fresh graduates. While technical skills are
important, soft skill and attitude are also highly emphasized
by employers.
• Problem solving skills, communication skills and ability to
work independently are perceived as the top skill gaps among
entry-level employees.
3. Improve skillsets of
graduates by
strengthening
collaboration and
better aligning
education inputs with
industry needs
Lack of collaboration between employers and IHLs
•
Overall, only about half of the surveyed establishments in the
PSA industry collaborate with educational institutions. Most
of these collaborations are focused on providing
internship/industry attachment while other forms of
collaborations are severely lacking.
Other recommendation for consideration:
Export of professional services
•
While the export of professional services has been increasing
over the last few years, exports are generally dominated by
large enterprises. Therefore, local SMEs should be
encouraged to export their services to capture international
Environmental Scan – Professional Services Activities
4. Encourage local
SMEs to pursue
overseas business
opportunities
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