FD Insights Issue 13 | Page 31

Ordering Via the Microsoft CSP Channel Manual Order Method: 1. Request a quote by simply emailing and/or contacting your First Distribution account manager. 2. Once you have been quoted, please fill out the CSP order sheet which your account manager will be able to provide you with (this sheet will include your details as the partner including your MPN ID NB: Please ensure you have an active wand valid MPN ID in-order for us to place the order as your deal, and for Microsoft to recognize you as the partner of record. You can create and/ or check your MPN ID at https://partner.microsoft.com/ en-US/. The order sheet will also require your end user details and whether or not the end user has an active Office 365 tenant). 3. Once you have filled out the order sheet, send it back to your account manager for processing. If you make use of specific purchase order numbers, please be sure to add it to your order sheet. All CSP orders can take up to 48 hours to place, dependent on whether the customer has an active tenant or not (if they current use Office 365 and would like to link these licenses to their current licenses). Copyright © First for Cloud 4. Once the order has been placed, you will receive an order confirmation and your account manager will advise you on when you will be billed. NB: CSP licenses are an annual commitment meaning you commit to one year, but are billed monthly. Pricing on all CSP offerings is dependent on the ROE, as we are billed by Microsoft in dollars and most of our quotes are exclusive of VAT. 5. Cash customer will have to pay on pro-forma before we place the initial order, and will also receive a pro-forma every month. If you are on terms, you will be billed as per the terms on your account. 6. You can add licenses to your customer’s Office 365 tenant if and when you need to. Speak to your account manager about this. Support: 0861 00 99 88 [email protected]