Customer Service Heroes
Sharleen Holmes
“Sharleen is always happy to help out with any questions we may have. Very fun and enthusiastic and always says good morning and good afternoon. It's just amazing to have someone who can lift your mood even when it has been not been such a great day. Working in a Customer Service environment, I can honestly say she exceeds above and beyond in going out of her way to provide excellent service”
Tracie Randalwood
"In all my years of disruptive behaviour people, like probation, CDAS etc, most people have found me too hard to handle and hard work, so I was just passed on all the time and all I needed was someone to understand me and in the end Tracie came along & stuck it out with me. Yes, she is pushy and shovey at times, but this is what I needed. She put up with me and basically she did the impossible and I am a different person and I'm happy with myself now. Tracie stood firm and took my rubbish - all it took was someone with the right attitude and understanding. I have been supported by Tracie for the past 13 months and from me drinking 30+ cans daily and being homeless. There was no change in the time I came out of prison as I had another worker who got me down and depressed
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me, before I got Tracie. She put the effort in with me and stuck firm and now 13 months on I'm housed, I'm drink free and have been clean for about 4 months now and I'm going into rehab next month. A lot has changed for me so I want to say a massive thank you to Tracie for what she has done."