Elite Class Magazine Matt Smith Luxury Real Estate Toronto Canada | Page 4

1. Be Vulnerable

“I’m ok with being vulnerable. I don’t hide anything. Other realtors try to hide weaknesses or are fearful of saying they don’t know something. Never lie to clients. Instead, I make it a point to know as much as possible about the market and in the rare chance I do not, I say so, then make sure I find the right answer. That fosters trust.”

ELITE CLASS MAGAZINE / 2015

2. Be trustworthy

“Trust is the foundation of a business transaction. I build trust by being one of the best at what I do, always acting with integrity, looking to see how everyone can win and especially by keeping all my promises.”

3. Be grateful

“Appreciate your clients. There’s no dollar amount you can place on relationships. Clients chose you among all others. That’s a big compliment. Return the compliment by being thankful and expressing that gratitude by getting them what they desire.”

Attributes

To Successful

Relationships

Matt

Smith's