LETTER FROM YOUR ADMINISTRATION OFFICE
Hey Eaglebrooke , I have an update and few reminders for you this month ! UPDATES & REMINDERS
• BILLING INFORMATION AND PAST STATEMENTS : If you would like to look over your past statements , make a payment to your account online , or update your card information for EZPay , you can always go to https :// www . goibsvision . com / WebRes / Club / clubateaglebrooke / LogIn . If you have any questions regarding your account or need help logging in , you can email billing @ eaglebrooke . com or email me directly !
• BILLING INQUIRIES , STATEMENT DISPUTES , MEDICAL LEAVE REQUESTS , & CANCELLATIONS : Please send any / all billing inquiries , statement disputes , medical leave requests , and cancellation of membership notices in writing to billing @ eaglebrooke . com
• FRONT GATE ACCESS : To obtain a new barcode , please visit https :// www . eaglebrooke . net / barcode-request / to complete the barcode registration form . You will be notified via email once your barcode is ready for pickup !
• PLEASE NOTE : The clubhouse does not take drop-in requests .
• EMPLOYEE HOLIDAY FUND : Each year , our members are automatically enrolled to contribute to the club ’ s employee holiday fund . This year , the price is $ 45 . If you would like to opt out of this charge , please email billing @ eaglebrooke . com before November 30th .
If you have any questions , concerns , or feedback , feel free to reach out to me directly at madeline . gray @ eaglebrooke . com .
Maddie Gray
Administration Office
eaglebrooke newsletter 9