DCS Telecom More About IP Phone Systems, Hosted PBX Systems, a | Page 14

Features that Make a Hosted PBX More Useful than Other Options ■ It helps you work from remote locations by providing you with a feature like "Find Me/Follow Me". The feature is extremely useful if your business involves working with sales representatives, field workers, and even home workers. With this feature, everyone working for you will be accessible whenever you want. The feature lets you have one phone number and allows you route calls to any number or device. ■ It helps you answer your calls when you are not around. It becomes possible with the feature called "Auto-Attendant". Working more like your virtual secretary, the auto attendant feature ensures that every inbound call receives a reply. The good thing is that you can customize your auto- attendant in any way you like. It can deliver a formal or informal message to support your brand image. The feature also ensures that every inbound call goes to the right department. It will provide your customer with an opportunity to receive quality assistance without having to go through several representatives.