DCS Telecom More About IP Phone Systems, Hosted PBX Systems, a | Page 13

Unique and Interesting Features
of Hosted PBX Systems
■ Conference Bridge
– By using this particular feature, you can allow multiple people to join
you in a single call. It helps you make group calls with utmost ease.
Users only need to dial an extension to take part in the conference
bridge – It usually requires a pin to join the conference bridge.
Depending on your service provider, you can generally allow 10-15
people to join in a group call. You will benefit greatly from this feature if
you have several offices or have to manage remote employees. Some
service providers offer free internal calling, so it costs nothing to
arrange these group calls.
■ Ring Group
– By using a hosted PBX solution, your employees can take advantage of
a feature called 'Ring Group'. It means that multiple users can use a
single extension to answer calls. By using ring group feature, you can
ring several phones simultaneously to start a group call. You will find
this feature quite useful if you do not have customer representatives
sitting like agents in call center type setting.