DCS Telecom More About IP Phone Systems, Hosted PBX Systems, a | Page 12

Unique and Interesting Features
of Hosted PBX Systems
■ Voicemail Box
– With a hosted PBX system, you will be able to take full advantage of
voicemail box feature. By having a voicemail box in place, you do not
have to worry about losing an important message from your valued
customers. Whenever there is no one to answer your customer's call,
they can easily go to the voicemail box and leave their message so you
could return their call later. Interestingly, you can also manage your
voicemail messages by using a hosted PBX system. Some service
providers grant you access to web portals where you can check all your
voicemail messages. You can listen to recordings, check information
related to the calls, and delete messages. It is also possible to
customize voicemail greetings to suit your business and brand.
■ Direct Inward Dialing
– Another interesting service that makes hosted PBX a great solution is
Direct Inward Dialing (DID). It means that you can select one number
for your whole office but use different extensions to direct calls to
specific people in the office. With this feature, you do not have to buy
new phone lines to facilitate a new employee. You can easily scale the
existing phone line. On the other hand, your callers can connect with
you easily by dialing a 3-4 digit extension.