Select a Collaboration Tool
After establishing specific policies, procedures and measurement methods for your telework program, you should next select the right technology.
The most interactive and secure method for communications with teleworkers is a collaboration software program that is designed specifically for your industry and company structure. The following questions can help you select a collaboration tool that best meets your organization’ s teleworking needs:
1. Does the collaboration solution offer everything a teleworker needs to work effectively from home, such as real-time document editing, audio, video, instant messaging, etc.?
2. Are all the necessary services integrated into one package or would we need to consider other alternatives( and expenses) such as conference calls for the audio?
3. Will the solution maintain total privacy and confidentiality of video, audio and data?
4. Does the system use a high level of encryption methods, such as Advanced Encryption Standard( AES)?
5. How does the provider protect the data and where is it stored?
6. Does the system operate through firewalls? This is critical when it is important to communicate with external audiences.
7. Is security included in the overall price of the solution, or is it an add-on cost?
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