CTED Seminars & Continuing Education Spring 2020 | Page 28

Train the Trainer: Facilitation Skills & Strategies
This course is designed for those that have been tasked with leading
training sessions as part of their role but have not been formally
trained in facilitation. In this session we will talk about how adults
learn, the different types of learners, and how to interact with your
participants. You will also practice facilitation in a safe learning
environment while getting real-time feedback. Come for fresh ideas
for your training and get inspired by your peers.
March 19, 2020   8:30 a.m. – 3:30 p.m. 
To be a truly skilled leader, you must become aware of the needs
of your staff and adapt your leadership style to nurture the most
productivity in your workers. This program will assess your personal
leadership style and apply and practice tools for building connections
with employees, running productive meetings and enhancing
employee motivation.
  $119
Business Etiquette
Business etiquette is defined as the conduct or procedures that are
generally acceptable and polite in the workplace. It is typically a set
of unspoken expectations that most people either meet, or find out
about when they do not meet them. This course provides guidelines
for common business etiquette, how to show respect for yourself
and others, how to establish positive connections with anyone, and
how to choose polite and positive responses to rude behavior.
April 7, 2020    8:00 a.m. – 12:00 p.m. 
  $119
Productive Work Habits
Good work habits are essential for anyone who wants to succeed on
his or her job. Productivity isn’t about quantity. It’s about doing the
right task, at the right time. Participants will begin to develop the
positive habits they need to gain focus, learn how to prioritize tasks
efficiently, become better organized, manage their time efficiently,
work more effectively with colleagues -- and even create better
work-life balance.
April 9, 2020    8:00 a.m. – 12:00 p.m. 
  $119
Understanding Generational Differences
This program will help you gain a better understanding of the
four generations that make up the current workforce - Veterans,
Baby Boomers, and Generations X and Y - and how their unique
experiences and expectations impact their view of the workplace.
You will be able to identify the challenges of working with
multiple generations and learn techniques that foster respectful
communication and positive interaction with all groups.
April 14, 2020    8:00 a.m. – 12:00 p.m. 
28
Breakfast
  $119
Course materials are
provided unless indicated.
Lunch
Light Dinner
Refreshments

all sessions for only $275!
  $169
Adapting Your Leadership Style: The Four Behavior Styles
and How to Make Them Work for You
March 25, 2020    8:00 a.m. – 12:00 p.m. 
  PROBLEM SOLVING FOR
  THE WORKPLACE SERIES SA
VING
S OF
Purchase individual sessions or attend
$
82
Problem Solving for the Workplace
Are you tired of not being able to identify problems let alone
being responsible for solutions? Learn to use data to help tell
your story and solve your problems at work.
Learning Objectives:
  Analyze the five steps of effective problem solving using
data to tell the “story.”
  Discover situational analysis and how it can be used as a
tool for problem solving.
  Through a problem solving activity, determine the
“needs to” verses “wants to” approach to finding a solution

April 16, 2020    8:00 a.m. – 12:00 p.m. 
  $119
Problem Solving Tools & Lean Concepts
Want employees to make Data Driven decisions?
These tools and techniques will help.
Learning Objectives:
  Distinguish between problem solving and decision making,
in order to Identify “True” decisions.
  Using a block of tools, select the appropriate tool for the
specific situation.
  Experience the tools in action using case scenarios.
  Be able to apply the appropriate tool for real life
situations when you get back to work.
April 23, 2020    8:00 a.m. – 12:00 p.m. 
 $119
Thinking Critically
Tired of employees who don’t seem to think? This course has
powerful problem-solving and critical thinking skills to more
successfully reason through today’s business problems.
Learn:
  A process for breaking down complex problems into their
components and gain clarity around possible solutions.
  To apply strategies and techniques to avoid emotional
triggers that can impede your best thinking.
  To apply tools and techniques to help you think beyond
the movement and critically evaluate all options more
quickly and effectively.
April 30, 2020   8:00 a.m. – 12:00 p.m. 
 $119
To register or for more information about any of these
classes, go to https://corporatetraining.nwtc.edu or
call 920-498-6373.