C O N C E S S I O N & R E T A I L V O U C H E R S
Customers have the opportunity to purchase concession vouchers for attendees during their event. Each voucher must be designed towards a complete purchase of a food or beverage item, encompassing applicable tax.
All voucher requests must be communicated to Sodexo Live!‘ s Catering Sales Team at least thirty( 30) days in advance of the event. For voucher concepts best geared towards your event, connect with a Sodexo Live! Retail & Concessions Manager for recommendations.
V O U C H E R A P P L I C A T I O N P R O C E S S
1. The Customer must inform the Sodexo Live! Catering Sales Team the estimated number of vouchers anticipated on being redeemed during the event. Sodexo Live! requires a minimum guarantee of 80 % of the estimated number of distributed vouchers to be redeemed during the event, so plan accordingly.
2. The Customer is required pay one hundred percent( 100 %) of the total estimated vouchers prior to the start of the event with each voucher billed at face value. Vouchers will not be eligible for redemption if Sodexo Live! does not receive the initial one hundred percent( 100 %) advance deposit thirty( 30) days in advance of the event.
3. At the conclusion of the event, the Customer will be invoiced by either of the final actual number of vouchers redeemed, or the 80 % guarantee- whichever is greater. Each voucher will be billed by the agreed upon face value. Customers are responsible for setting all outstanding voucher balances prior to the end of the event.
V O U C H E R R E Q U I R E M E N T S
Each voucher must physically display a maximum monetary value and are valid for single redemption only. Customers are permitted to employ different types of vouchers during a single event. Vouchers are exclusively redeemable in a printed form; digital vouchers are strictly prohibited. The responsibility of printing and distributing vouchers to attendees ' rests with the Customer. Raffle tickets and other generic ticketing systems are prohibited.
The appearance and design of vouchers must receive approval from Sodexo Live!, ensuring the inclusion of the following information on each voucher:
[ Name of event ] [ Date( s) of eligible redemption ] Valid for one time use. Valid for one [ enter type of F & B ] up to $[ enter value ]. Valid at any MBCC Sodexo Live! Retail Outlet. No cash value. No cash returned. Non-refundable.
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