O R D E R I N G T I M E L I N E( V I S U A L)
60 Days Before: Customer submits full food and beverage specs to Sodexo Live!.
Sodexo Live! will prepare Banquet Event Orders( BEOs) and send an initial proposal via Banquet Contract and Advance Invoice to the Customer for review.
30 Days Before: Signed Banquet Contract and 100 % Advance Deposit are due.
The Customer is required to submit a signed Banquet Contract and 100 % advance deposit to Sodexo Live! no later than 30 days before the event. All services are considered tentative until a signed Banquet Contract is returned, 100 % payment is applied to the Customer’ s invoice and a credit card has been added to Sodexo Live!’ s online catering portal.
Less Than 30 Days Before: Any new orders(" BEOs ") are subject to a 15 % Short Term Order Surcharge.
10 Days Before: Guaranteed Attendance figures are confirmed.
Any modifications lower than the initial estimate and / or any BEO cancellations must beprovided in writing at least ten( 10) days prior to the event or full charges will apply.
Any Dietary Restrictions or Requests are confirmed. New requests submitted within the 10-day period are subject to availability.
Less Than 7 Days Before: Any new orders(" BEOs) are subject to a 20 % On-Site Order Surcharge.
Event Day
All balances from on-site requests or replenishments will be reconciled to the credit card on file atthe time of request. All outstanding balances must be paid in full by the final event day, A finalinvoice will be provided as receipt of payment( s) at the conclusion of the event.
24 Hours Post-Event: Report any Final Invoice Discrepancies Any discrepancies in the invoice must be communicated to Sodexo Live! within 24 hours.
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