Coral Springs Animal Hospital's Pawfessional Spring 2017 | Page 21

Ser vant Leadership:
More Than Thank You and More
Valuable Than You Imagine
By: Robin Brogdon, MA, President of Blueprints Veterinary Marketing Group
We express our thanks and
gratitude more in the last 30 days
of year than at any other time. But
if we’re really that grateful,
shouldn’t we express it more
frequently? Do you really want your
team to wait 11 months before you
acknowledge them in a meaningful
way for the effort they put forth all
year?
Practice owners and managers can
remedy this, and at the same time
make recruitment easier, retain staff
longer, inspire your team to take
greater initiative, even motivate
everyone to go the extra mile.
How, you ask? It’s a concept called
Servant Leadership – a leadership
style in which the leader places the
importance on the followers, not
the power on top. The leader leads
by serving consciously through
inspiration,
motivation,
and
exercising care for the well-being of
the followers and the stakeholders,
not on an accumulation of
materialistic possessions.
While the idea of servant
leadership goes back at least two
thousand years, the modern
servant leadership movement was
launched in 1970 by Robert K.