CONNECT GC 2015
STEVE PETTITT - Employing a team/PA
State Director SA/NT, Loan Market
“Often great salespeople become leaders, but how do you learn to be a leader? It’s
about having processes and quality training.”
JODIE STAINTON - Lessons from mystery shoppers
Business Development Executive, Apmasphere
“A mystery shop is vital to understanding if your business knows what they
can offer to their clients, what separates them from their competitors and if
they can cross sell their products and services.”
BOB SCARFF - Integration
Former Managing Director, Countrywide Estate Agents
“Mortgage Consultants are an integral member of a branch team, not a separate
department. Clients are much more likely to take a suite of products if they see
the Mortgage Consultant before they have found a property.”
STEPHEN SCAHILL - Equipment leasing and finance
Chief Operating Officer, Loan Market
“By diversifying their offering via asset finance, brokers are adding another strand
to their business.”
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