Connect Fall 2017 | Page 4

FROM THE CEO T echnology has the power to tilt and trans- form entire industries. It encourages movement and sparks change. It affects us all— both personally and profes- sionally—and the only guar- Jack L. Kopnisky antee it offers President & CEO is that there’s Sterling National Bank always some- thing new to explore. As one of the biggest driving forces behind the development of new products and services, technology is dominating our interactions and trans- actions on a grand scale. What does this mean for you and your business? How do you keep up with the rapid pace of technological innovation? It requires time and strategic thought on your end to determine how you’ll use tech tools to your benefit. How you acknowledge technology, adapt to it, and implement it will ultimately define the relevancy and efficiency of your company in the years to come. In this issue, we share and spotlight a variety of technological advancements, such as reframing payments and business models (page 15), along with how to align inbound marketing to your business strategy (page 14). We also guide you through advertising budget basics (page 8) and provide you with an overview of how your organization can create meaningful metrics (page 3). With technology continuing to act as a catalyst for innovation worldwide, it’s worth your while to consider how it can serve your business and how you can invest in technology that will increase your market value. Sterling National Bank Welcomes Astoria Bank On October 2, 2017, Astoria Bank officially joined Sterling National Bank, creating an even stronger organization, with more resources and a greater depth of expertise that will benefit all of our clients. Together we plan to expand our services, multiply our expertise, and continue to offer highly personalized service to each of our clients. Let’s find out what the combined organization, operating as Sterling National Bank, is now positioned to offer. Diverse Strengths Î Î Nearly $30 billion in assets, more banking conveniences, and more ways to support our clients and communities. Î Î A broad range of choices in products and services. Î Î Dedicated resources in commercial lending, trade finance, payroll services, and more. Î Î More financial centers and ATMs from NYC to Long Island, New Jersey, Westchester, and the lower Hudson Valley. Î Î A continued commitment to Sterling’s customized banking solutions and unique approach to extraordinary service. This merger brings together two complimentary banks that have been part of the New York banking landscape for more then a century. On behalf of our newly combined organization, we look forward to serving you and we're confident you can expect extraordinary from Sterling. Sincerely, 4 | SNB.COM // CONNECT TECHNOLOGY FALL 2017 // RANKED BY FORBES’ 2017 “AMERICA’S 100 BEST BANKS”