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14 Which of the following is useful advice on conducting business
across cultures with those who have limited English ability?
Use slang and jargon instead of literal language as much as possible.
Allow those with limited English ability enough time to process their
thoughts into English.
Speak at your normal, regular pace instead of speaking slowly as this
may be viewed as disrespectful.
Determine a person's level of communication proficiency within the
first few moments of your interactions with them.
15 _____ is the process of converting meaning into messages
composed of words and nonverbal signals.
Filtering
Translating
Encoding
Decoding
16 Which of the following is a trait of individualists?
They communicate directly to efficiently deal with work tasks and
outcomes.
They stay in relationships even when they are no longer mutually
satisfying.
They tend to follow the perceived dreams and goals of the group as a
matter of duty.