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They tend to stay in contact with and work through extended
networks.
17 Which of the following is typically included in the reviewing stage
of writing an effective business message?
ensuring the communication is fair
identifying the primary message and key points
setting a positive and other-oriented tone
finding the needs of the audience
18 In the context of persuasive messages, validating your readers
means that you are:
overcoming objections by providing counterpoints
providing solid reasons why your product, service, or idea benefits
readers
demonstrating a business need—a gap between what is and what
could be
recognizing and appreciating others' needs and preferences as
legitimate
19 _____ noise occurs when communicators apply different meanings
to the same words or phrases.
Cognitive
Psychological
Physical
Semantic