Water Utility Services
Contact With Water Utilities in Past 12 Months |
2019 |
2020 |
53 % |
49 % |
|
Excellent |
Good |
|
Previous Wave ( 2019 ) |
Quality of Services |
34 % |
45 % |
79 % |
79 % |
Timeliness of Services |
38 % |
43 % |
82 % |
80 % |
Availability of Services |
38 % |
45 % |
83 % |
83 % |
0 % 50 % 100 %
Copyright © 2021 Decision Analyst
Questions :
Base : Statistical Note :
Q14a . During the past 12 months , if you have had contact with the Water Utilities Department , what was the Q14b . Now , thinking about the water customer services that the City provides , please rate each of the follow Excellent to Poor ) Respondents who have used Water Utility Services in the past 12 months , excluding “ don ’ t know ” ( number An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when com