City Services Satisfaction Survey 2016 City Services Satisfaction Survey | Page 22

Parks and Recreation Facilities

Used Parks and Recreation Facilities in Past 12 Months
February 2016
February 2017
73 %
74 %
Excellent
Good
Previous Sco ( Feb . 2016
Overall Quality of Parks
37 %
48 %
85 %
89 %
Quality / Appearance of Facilities and Centers
34 %
50 %
84 %
88 %
Quality of Customer Service
33 %
51 %
84 %
86 %
Programs / Classes
33 %
50 %
83 %
85 %
Range of Activities
36 %
47 %
83 %
84 %
0 % 20 % 40 % 60 % 80 % 100 %
Copyright © 2017 Decision Analyst
Questions : Q11e . If you have used a city park or facility over the past 12 months , what was the nature of the service ? Q12a . Now , thinking about the Arlington Parks and Recreation facilities , please rate each of the following . (
Base : Respondents who have used city parks or facilities in the past 12 months , excluding “ don ’ t know ” ( base vari