City Services Satisfaction Survey 2016 City Services Satisfaction Survey | Page 26

Water Utilities Department Ratings

Excellent Good
Previous Sc( Feb. 201
Overall Quality of Products and Services
27 %
59 %
86 %
83 %
Water Treatment Services
32 %
53 %
85 %
83 %
Quality of Drinking Water
36 %
41 %
77 %
80 %
Water Conservation Efforts
25 %
50 %
75 %
74 %
Efficiency in Water Line Repair
24 %
50 %
74 %
72 %
Speed in Completing Water / Sewer Construction
23 %
45 %
68 %
64 %
0 % 50 % 100 %
Questions: Q14e. Overall, how do you rate the quality of products and services the Water Utilities Department provides Q14c. Whether or not you’ ve had direct contact with the Water Utilities Department, please provide your op( 4‐point scale, Excellent to Poor)
Base: Total respondents, excluding“ don’ t know”( varies by statement)
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