Water Utility Services
Contacted Water Utilities in Past 12 Months |
February 2016 |
February 2017 |
59 % |
55 % |
Excellent Good
Previous Score( Feb. 2016)
Quality of Services |
37 % |
42 % |
79 % |
82 % |
Availability of Services |
37 % |
45 % |
82 % |
83 % |
Timeliness of Services |
39 % |
40 % |
79 % |
82 % |
0 % 20 % 40 % 60 % 80 % 100 %
Copyright © 2017 Decision Analyst
Questions:
Base:
Q14a. During the past 12 months, if you have had contact with the Water Utilities Department, what was th Q14b. Now, thinking about the water customer services that the City provides, please rate each of the follo Excellent to Poor) Respondents who have used water utility services in the past 12 months, excluding“ don’ t know”( base varie