Code Compliance
Used Code Compliance in Past 12 Months |
February 2016 |
February 2017 |
21 % |
20 % |
|
|
Excellent |
Good |
Previous Score ( Feb . 2016 ) |
Quality of Customer Service |
27 % |
29 % |
56 % |
63 % |
Timeliness of Complaint Response |
28 % |
28 % |
56 % |
58 % |
0 % 50 % 100 %
Copyright © 2017 Decision Analyst
Questions : Q13a . If you have utilized Code Compliance over the past 12 months , what was the nature of the service ? Q13b . Considering the services that Code Compliance provides , please rate each of the following . ( 4‐point s
Base : Respondents who have used Code Compliance in the past 12 months , excluding “ don ’ t know ” ( base varies )