Code Compliance
Used Code Compliance in Past 12 Months |
February 2016 |
February 2017 |
21 % |
20 % |
|
|
Excellent |
Good |
Previous Score( Feb. 2016) |
Quality of Customer Service |
27 % |
29 % |
56 % |
63 % |
Timeliness of Complaint Response |
28 % |
28 % |
56 % |
58 % |
0 % 50 % 100 %
Copyright © 2017 Decision Analyst
Questions: Q13a. If you have utilized Code Compliance over the past 12 months, what was the nature of the service? Q13b. Considering the services that Code Compliance provides, please rate each of the following.( 4‐point s
Base: Respondents who have used Code Compliance in the past 12 months, excluding“ don’ t know”( base varies)