City Services Satisfaction Survey 2016 City Services Satisfaction Survey | Page 22

Parks and Recreation Facilities

Used Parks and Recreation Facilities in Past 12 Months
February 2016	February 2017
73 %	74 %

	Excellent	Good		Previous Sco( Feb. 2016
Overall Quality of Parks	37 %	48 %	85 %	89 %
Quality / Appearance of Facilities and Centers	34 %	50 %	84 %	88 %
Quality of Customer Service	33 %	51 %	84 %	86 %
Programs / Classes	33 %	50 %	83 %	85 %
Range of Activities	36 %	47 %	83 %	84 %

0 % 20 % 40 % 60 % 80 % 100 %

Questions: Q11e. If you have used a city park or facility over the past 12 months, what was the nature of the service? Q12a. Now, thinking about the Arlington Parks and Recreation facilities, please rate each of the following.(

Base: Respondents who have used city parks or facilities in the past 12 months, excluding“ don’ t know”( base vari