City Services Satisfaction Report 2022 City Services Satisfaction Report | Page 69

Police Services

% Who Rated “ Good ” or “ Excellent ” ( Excluding data in gray box )
↓ ↓ 68 % 72 %
↓ 63 %
66 % 71 %
60 %
↓ 71 %
78 %
↓ 60 %
Total White Nonwhite Total White Nonwhite
Total White Nonwhite
Quality of Service Timeliness of Service Overall Competence
↓ 76 %
82 %
↓ 69 %
64 % 66 % 62 %
Usage Among Total Respondents
↓ ↓ 38 %
30 % 29 % 28 % 24 %
Total White Nonwhite Total White Nonwhite
Total White Black Latino Other
Behaviors and Attitude of Officers
Community Education Services
Had Contact With Police Department
in Past 12 Months
Questions : Q11d . Now , thinking about police services that the City provides , please rate each of the following . ( 4-point scale , Excellent to Poor ) | Q11 . And thinking about any services and facilities that the City provides , please rate each of the following services and facilities you have personally used or visited in the past 12 months . If you have not personally used the City service or facility in the past 12 months , please select “ Have not used in the past 12 months ” for the service . ( 4-point scale , Excellent to Poor ) | Q11c . If you have had contact with the Arlington Police Department over the past 12 months , what was the nature of the service ? Base : Respondents who have rated Police Services , excluding " Don ' t know ," in total and by ethnic groups ( numbers vary by attribute and question ); Total respondents ( Total : n = 3,295 ; White : n = 2,329 ; Black : n = 257 ; Latino : n = 325 ; Other : n = 194 ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave , for which data is not shown ; indicated within ethnic group only / Total only ( not across groups ).
Copyright © 2023 Decision Analyst
69