CiGen - Robotic Process Automation (RPA) CiGenroboticprocessautomationrpapresentation | Page 9

Getting Started
What is your beginning strategy for RPA?
Identify the right Processes for Automation
Create an RPA Process Automation Roadmap
 Robustness of current processes (as is) – are they documented and if so, how?
 You need a measure – do you have current process times/costs to enable you to compare to
robot automation?
 Don’t keep your broader staff in the cold (word always gets around)
 Expectation management – you build over time (quickly), but not in one day
 RPA Centre of Excellence (CoE), RPA Managed, or a combination of both?
 Robots are not the whole solution. You will still need people to solve the cognitive parts of
processes
 Simplify processes for robotics (doesn’t need to designed for a person)
 Robots are not set and forget. Things change (processes, documents, application updates,
etc.)

Ci Gen Pty Ltd (CiGen)
Do you need to automate every process iteration? Be aware of over refining workflows (what
is the cost benefit of including every process scenario)
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