CiGen - Robotic Process Automation (RPA) CiGenroboticprocessautomationrpapresentation | Page 8

Robotic Process Automation
Why are you
Implementing RPA
Ci Gen Pty Ltd (CiGen)
• Cost reduction?
• Improved accuracy?
• Improved customer satisfaction?
• Robot scaling capability and Agility?
• Better utilisation of existing staff to improve or expand your products and
services?
Critical success factors Have you determined your critical success factors and shared them with relevant
stakeholders and/or staff?
How does RPA help
transform an organisation •
Improves your customer experience and satisfaction.
•
Improves your workforce’s value – they move from repetitive jobs to higher
value leading to potential improvement work satisfaction.
•
Improves Risk, Compliance and Audit management through reduction of
errors and improved consistency/accuracy of reporting.
•
Fully documented end-to-end RPA processes.
•
Analytics – gain control and visibility over the RPA processes.
•
Greater application integration and upgrade control.
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