CiGen - Robotic Process Automation (RPA) CiGenroboticprocessautomationrpapresentation | Page 10

RPA Centre of Excellence (CoE)
RPA Centre of Excellence (CoE), CiGen Managed, or a combination of both?
What type of skills are required to form and run a CoE RPA team?
Let every department do their own RPA?
Ci Gen Pty Ltd (CiGen)
 If I can do one robot, I can do 1,000 (a common error at early stages of the RPA journey)
 Identify process experts. Your experts may become part of the Centre of Excellence (CoE),
or provide guidance to the CoE.
 Backup skills for CoE team?
 Have a plan in place in case key process team members leave before the RPA rollout is
complete?
 Build up to complex processes over time (let the team learn and grow as it’s faster than
throwing them in the deep end)
 Training plan - entry level and advanced
 RPA analytics, measurement and reporting – what do you need?
 Testing end to end (Test Environment/Production)
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