8. ON-TIME DELIVERY
All deliveries to KeHE must comply with the On-Time Delivery requirements below.
On-Time Delivery
All deliveries should be made into the KeHE facility by the date printed on the PO( On Time Delivery). If delivered after this date, KeHE reserves the right to impose a compliance failure assessment per PO.
Fees
During a calendar quarter, if Supplier’ s average On Time Delivery rate is less than the percentage specified in the Inbound Routing Guide Fee Schedule, a fee will be assessed on all late shipments in such quarter. This fee will be assessed as a deduction taken at the end of the non-compliance calendar quarter. This fee is in addition to a Late or No Show fee charged to the carrier at time of delivery – See Inbound Routing Guide Fee Schedule.
9. KEHE PICK UP
KeHE Pick Up shipments are sometimes referred to“ Collect” shipments and are FOB Origin / Incoterms Ex Works( subject to case count at KeHE DC not pickup location). The below are the specific inbound requirements for KeHE Pick Up.
A KeHE carrier or the KeHE Transportation Department will contact the Supplier to arrange pick up of all PO( s). Please ensure all PO( s) are ready when our carrier arrives pursuant to the“ Expected Ready Date” shown on the PO. Pickups will usually be within a window of 1-3 days from the PO Expected Ready Date. For any concerns, contact IBTrans @ KeHE. com. When KeHE’ s Private Fleet or hired carriers are delayed for two hours or more beyond the pickup appointment, a fee may be charged back to the Supplier. See Inbound Routing Guide Fee Schedule.
KeHE Pick Up Requirements
Orders are routed using the“ PO Expected Ready Date,” delays in Product readiness create extra cost and service level issues for our customers. If Products are not ready within 3 days of the PO Expected Ready Date, shipments are subject to a fine per PO – See Inbound Routing Guide Fee Schedule.
In the instance that KeHE’ s Fleet or designated carrier has a scheduled appointment to pick up a specific shipment and that shipment is not loaded in full, a fee will be charged to cover unused capacity per occurrence. During this instance, the shipper may avoid this fine by coordinating with KeHE and shipping the specific PO direct at their expense( Supplier Delivered / Prepaid). All shipments must be delivered to the location specified on the PO unless otherwise instructed by KeHE in writing.
Subject to Case Count
KeHE’ s fleet or hired carriers’ drivers may only sign for Product“ subject to count.” KeHE relies on the case count confirmed at its KeHE DC as the basis for payment to Supplier, which may not occur immediately and may not be indicated on the signed BOL. KeHE will not accept any liability relating to documentation( including the BOL) signed at the point of origin by either its drivers or its third-party logistics drivers, and Supplier expressly acknowledges and agrees to rely on KeHE’ s case count at the KeHE DC. See KeHE’ s Supplier Policies & Procedures for more information.
KeHE Inbound Routing Guide Version 15.0 November 2025 Page 10 of 22