Pallet Re-Stacking
Pallets should be built to maximize space within the constraints of the packaging. If our driver must re-stack or re-palletize at the time of pick up or consolidation, the labor costs will be charged back to the Supplier.
10. INBOUND FEES AND DISCREPANCIES
The following fees are associated with each activity.
Supplier Delivered Freight Charges and Fees
Expedited Shipping
Lumping; Breakdown
Bill to / Ship to
Regardless of carrier chosen, it is the responsibility of the shipper / carrier to pay all related freight charges, including, but not limited to, late delivery fines, delivery notification charges, all other charges applied by the transportation carrier, and for processing all claims.
KeHE will not be responsible for any unauthorized expedited, rushed, or air freight, shipping charges or expenses, and all such charges shall be the responsibility of the Supplier or Supplier’ s carrier. Authorization for any such charges must be in writing from KeHE personnel.
KeHE will perform all unloading and lumping activity, breakdown, as well as sort and segregate all loads, and no driver unload will be allowed. This service will be charged to the carrier – See Inbound Routing Guide Fee Schedule.
Orders shipped to customer directly by the Supplier but invoiced by KeHE. Supplier shall be responsible and reimburse KeHE for all deductions, expense, costs, and fees charged to KeHE due to non-conforming shipments on Bill To Ship To PO( s).
KeHE relies on the case count confirmed at its KeHE DC as the basis for payment to Supplier, which may not occur immediately and may not be indicated on the BOL. KeHE will not accept any liability relating to documentation( including the BOL) signed at the point of origin by either its drivers or its third-party logistics drivers, and Supplier expressly acknowledges and agrees to rely on KeHE’ s case count at the KeHE DC.
Discrepancies; UDRs
An Unload Discrepancy Report( UDR) will be provided to Supplier. Should KeHE’ s case count at its KeHE DC indicate that the amount of product that KeHE received is short the quantity stated in KeHE’ s PO for any SKU, KeHE will deduct such amount per product on KeHE’ s payment to Supplier. KeHE will not repay Supplier for shorted quantities deducted from payment if KeHE’ s deduction is supported by a UDR.
If Supplier Delivered more than the quantity stated in KeHE’ s PO for any SKU, KeHE will notify Supplier of the over shipment and request disposition of the overage. If KeHE elects to receive the overage, KeHE will receive the product at a discount, as outlined in the KeHE Vendor and Supplier Policies and Procedures. A warehouse storage fee may be charged – See Inbound Routing Guide Fee Schedule.
KeHE will NOT pay for Products shipped by Supplier that are not on the original KeHE PO or invoiced to KeHE under the correct PO number.
KeHE Inbound Routing Guide Version 15.0 November 2025 Page 11 of 22