COVID-19 ’ S IMPACT ON THE COLLABORATION OF HUMANS AND AI
HUMAN CAPITAL
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Another use case on the rise is the adoption of gamification as an alternative to classroom learning programs . Arora has seen the use of this technology in the HR environment “ proving its worth across the employee lifecycle . New starters can benefit from an improved learning experience , with a focus on self-learning modules and gamified versions of training sessions .”
Ultimately the use of AI in HR is expected to be a collaborative tool that can produce a more enriched and engaging work environment as well as a greater capacity for wider business operations .
COVID-19 ’ S IMPACT ON THE COLLABORATION OF HUMANS AND AI
Whether it be positively or negatively , organisations and their operations around the world have faced significant impact from COVID-19 , which has ultimately led to a shift in the way that organisations work . “ The way we work , and subsequently the way we manage dispersed workforces , has been changed forever by COVID-19 . HR leaders have had to grapple with
“ As digital hiring models become more advanced , recruiters will spend less time screening applicants , freeing their bandwidth to create personalised employee experiences ”
— Aditya Arora , CEO of Teleperformance India
DECEMBER 2020