Business Chief APAC+ANZ Magazine December 2020 | Page 44

THE FUTURE OF HUMANS AND AI COLLABORATION IN HR
HUMAN CAPITAL
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When it comes to humans and AI in APAC HR operations , 76 % of talent acquisition professionals are already using AI , reporting its capabilities of generating high quality candidates and reducing bias in the recruiting process . Oracle and Future Workplace ’ s study found that , specifically in the APAC region , 53 % of people think robots can provide unbiased information and feedback that is better than managers .
THE FUTURE OF HUMANS AND AI COLLABORATION IN HR
“ AI will be the key to optimising manpower and gaining critical efficiencies in the coming months , so that time can be better spent on valueadded , strategic , and creative tasks ,” comments Aditya Arora , CEO of Teleperformance India . By combining the technology with human capabilities , the automation of back-office HR processes is cutting down the time spent on manual , low-value tasks , allowing organisations to benefit from more effective operations , with human time spent on more value-adding tasks .

“ AI will be the key to optimising manpower and gaining critical efficiencies in the coming months , so that time can be better spent on valueadded , strategic , and creative tasks ”

— Aditya Arora , CEO of Teleperformance India
DECEMBER 2020