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the plane ’ s disappearance and total David Johnson , CEO of Strategic passenger loss of life with family Vision , took it a step further : members via text message . “[ This was one ] of the worst crisis
“ The most important stakeholder communications efforts in recent in an aviation crisis is the family ,” history . It was a textbook case of said Carreen Winters , executive what not to do that will be studied for vice president of the U . S . -based years .” public relations firm MWW .
In the flurry of misinformation “ Malaysia Airlines checked off the following the disappearance , box , but didn ’ t figure out a way to both the Malaysian government communicate with families in a way and Malaysian Airlines provided that was human to tell them their incomplete and inconsistent loved ones were presumed dead .” accounts of what happened , which