7
Our approach secures that “no one is left alone”, and that
everyone knows when to say what & how
KEY PHASES OF THE COMMUNICATION CONCEPT
GOETZPARTNERS EXPERIENCE
T-/6 weeks
T0
T+4/8 months
PREPARATION
ANNOUNCEMENT
REGULAR & CONSTANT
INFORMATION FLOW
>25 HC restructuring
prepared & supported
>20.000 Redundancies
completed
>35 Negotiations
supported
• Preparation of a clear,
convincing story
• Preparation of announcement
days, e.g. town meetings,
briefing documents, security
concept
• Identification and addressing of
potential leakage risks
• Preparation of genuine and
extensive stakeholder
management
• Issuing of press release,
internal employee mail
• Townhall meeting with all
employees
• Business unit/departmental
meetings
• Detailed information sessions
with relevant stakeholders
• Q&As and additional briefing
documents for service center
units
• Transparent and regular
internal & external
communication
• Intranet section incl. Q&As to
keep employees informed
• People engagement plan to
keep best talents
• Outplacement programs for
affected employees
• Retain customers by offering
“special deals”
>120 Sites closed
>25 Outsourcings
accompanied
Rewarded project
success: “Project
Excellence Restructuring"
Source: goetzpartners