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communication tools ( television commercials , advertising in the principal national newspapers and on the web , social media , etc .). A fundamental element inherent in the enhancement of properties is the photographic service . The photos are the real business card of our villas . The photographic image is the most effective communication tool ; the photos create expectations , evoke emotions , set in motion the desire to book the villa and set off ... Over the years we have selected a substantial number of photographers and home stagers who perform this activity in a qualitative way both for the new villas and for the updating of photos already in the catalogue . Emma Villas , with the help of a team of qualified professionals and a home stager , carries out the photographic service with , where required , the use of drones and video footage of the property .
The start of the season : the Pre-Season Quality Check
With the approach of the rental season , a Quality Inspector will carry out a general check of the villa coherent with high quality standards to ensure clients a pleasant stay , consistent with expectations , and to prevent any possible complaints relating to the maintenance of the villa and its set-up .
Booking
Parallel to the verification steps of the properties in terms of quality , the Emma Villas internal Booking desk , operational 7 days a week , will work to maximise the sale of stays in the villa . The task done by the Booking Team will be to advise and satisfy client requests by integrating its activity with that done through the various activated national and international sales channels . Challenging sales objectives for stays and constant team training on the pluses and characteristics of new properties and those already in the catalogue represent the key to success of this central activity of Emma Villas .
Reception of guests
Welcoming guests is the last step in our process . As mentioned , Emma Villas supports the owner in all the tasks related to the lease . Maximum collaboration with the owner , constant client assistance with the aim of minimizing complaints and promoting and enhancing the feedback recorded during and after our guests ' stays .
VILLA ZACA - Tuscany - Rio nell ' Elba - Livorno