Findings : Quantitative Data Results : THE BUS received 48 responses , and each participant is a student . The majority of participants , 71.1 %, are aware of the San Marcos city bus system . An overwhelming majority has never used the current city bus system , CARTS . We found that those who have used the city bus system tend to use it for general errands and to get to school . Wi-Fi and convenience were cited as potential incentives for those who currently do not use the bus . The majority of riders report that they would most utilize THE BUS past its current hours , but 5:00pm to 8:00pm was the second most popular time reported . Lack of information was cited as an issue throughout the survey , and participants learn toward a smartphone app as choice means of information for THE BUS .
Qualitative Data Results : Melanie rode the bus on September 23 at 2:45pm . She rode Route 5 . The route picked Melanie up on Craddock , then went through the university to the Gumby ’ s stop , then to the station , down I-35 through the shopping center that Target is in and then to the outlets . The condition of THE BUS seemed questionable . The seats were weathered , there was gum on the floor and the windows and panels were dirty . However , the bus driver seemed friendly , it was equipped with seatbelts and the A / C was working well . One passenger was picked up on campus ; she used her student ID and went to the station to transfer to Austin . THE BUS stopped at the station for 3-5 minutes . The station appeared to be in very nice condition from the outside . Another young female student used THE BUS to go to the outlets . At the station , 7 more people loaded onto THE BUS and headed to the