Findings: Quantitative Data Results: THE BUS received 48 responses, and each participant is a student. The majority of participants, 71.1 %, are aware of the San Marcos city bus system. An overwhelming majority has never used the current city bus system, CARTS. We found that those who have used the city bus system tend to use it for general errands and to get to school. Wi-Fi and convenience were cited as potential incentives for those who currently do not use the bus. The majority of riders report that they would most utilize THE BUS past its current hours, but 5:00pm to 8:00pm was the second most popular time reported. Lack of information was cited as an issue throughout the survey, and participants learn toward a smartphone app as choice means of information for THE BUS.
Qualitative Data Results: Melanie rode the bus on September 23 at 2:45pm. She rode Route 5. The route picked Melanie up on Craddock, then went through the university to the Gumby’ s stop, then to the station, down I-35 through the shopping center that Target is in and then to the outlets. The condition of THE BUS seemed questionable. The seats were weathered, there was gum on the floor and the windows and panels were dirty. However, the bus driver seemed friendly, it was equipped with seatbelts and the A / C was working well. One passenger was picked up on campus; she used her student ID and went to the station to transfer to Austin. THE BUS stopped at the station for 3-5 minutes. The station appeared to be in very nice condition from the outside. Another young female student used THE BUS to go to the outlets. At the station, 7 more people loaded onto THE BUS and headed to the