Boletín de Cultura The way we work | Page 6

CHANGE & INNOVATION

We build an environment where change and innovation are fully embraced and acted upon

Expected Behaviors

• We challenge ideas and processes, aiming to continuously innovate.

• We seek new approaches and measure risks and results, adjusting quickly when necessary.

• We learn from our mistakes.

• We are constantly willing to learn and adapt to change even when we are performing well.

FOCUS ON RESULTS

Delivering on our business commitments is vital for the company’s profitable growth

Expected Behaviors

• Discussions result in actions which yield into tangible results without wasting time.

• We remove internal and/or external obstacles that get in the way of achieving our goals.

• We continuously raise the bar.

• While we acknowledge justifications and good effort, ultimately, we will be held accountable for the results we deliver with integrity, ethic and respect.

• We collaborate across functions, units and hierarchies – always focusing on accomplishing our goals.