CULTURE PRINCIPLES
PEOPLE FOCUSED
We care about our associates as individuals, as professionals and as team players
Expected Behaviors
• We seek to understand our associates´ concerns and problems and strive to solve them while balancing the associates’ and company’s needs.
• We motivate and develop our associates through trust, empowerment and accountability.
• Feedback and coaching are key elements in our associates´ successful development and job satisfaction.
• We have zero tolerance for any form of disrespect amongst each other.
TRANSPARENCY
Being transparent in everything we do and say is necessary for our company’s success. We expect everyone to be open and honest about the facts even when they are difficult to confront
Expected Behaviors
• We are free to speak our minds constructively, even if our opinion is controversial or doesn´t fit the norm.
• Hierarchy is secondary when it comes to collaborating; fact-based analysis will prevail.
• We create an environment where we can respectfully say things directly, while not wasting time in hearsay or rumors.