Ayres Knowledge Center Infrastructure Asset Management | Page 8

Incorporating Technology into the Solution
Ayres Associates recently partnered with Cartegraph, a leader in high-performance government
software and services, to help clients plan by getting a better handle on the condition of their
infrastructure assets.
The Cartegraph solution works in tandem with communities’ existing GIS to offer a simple, smart, and
powerful application that’s workforce-ready. It’s iPad-, iPhone-, Android-, and Windows-enabled and
compatible with any type of mobile device used in the field. The software can be fully integrated into
other types of solutions a community already has in place – from utility billing, SCADA (supervisory
control and data acquisition), and financial software to ERP (enterprise resource planning), CRM
(customer relationship management), fuel usage, and more – allowing communities to leverage all of
their investments.
Practical Applications: One Example
A recent demonstration for a small community showed stakeholders the power of the
Cartegraph software solution – and how it offers a straightforward view of high-level
information in an easy-to-understand graphical standpoint, incorporating tables and
bar graphs as they relate to total costs, activities, operational cost index, and other
data. Cartegraph helped them understand what assets they had, what condition they
were in, and how much they were worth.
Although our partnership with Cartegraph is new, the firm has demonstrated time and time again how
leveraging its OMS (operations management system) has saved clients time and money. Consider the
following examples:
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Before using Cartegraph OMS, the City of Colorado Springs, Colorado, typically recouped about
$1,000 for damaged assets. By tracking damaged infrastructure in relation to accident reports
and billing the appropriate parties for damage, it recouped $70,000 for damaged guardrails,
signs, and signal damage in the first quarter of 2016.
By using mobile technology, the traffic engineering department in Colorado Springs eliminated
five steps in its daily workflow—translating to an annual savings of $564,000.
The Town of Castle Rock, Colorado, has seen a 43% increase in fire hydrant inspection
productivity.
Castle Rock decreased staff hours by nearly 50 percent by using Cartegraph in the field and
eliminating the need for paper records and transfers to electronic filing for water tank
inspections.
The Town of New Milford, Connecticut, reduced resident work requests by 17% by
implementing proactive maintenance.
The City of Golden, Colorado, received Federal Emergency Management Agency (FEMA)
reimbursement within three months because the City was able to provide the agency with a
detailed report on recovery efforts and costs through Cartegraph. Other cities are still waiting
for their reimbursement years later.
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