Ayres Knowledge Center Infrastructure Asset Management | Page 9

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The Cobb County, Georgia, Department of Transportation has 911 operators pass requests
directly into their Cartegraph OMS system, saving them nearly 10,000 minutes a year. Before,
the operator would have to hang up with the caller, call the DOT, and let them know what
assets were affected before they could go back to taking more 911 calls.
With Cartegraph OMS, the amount of time and resources the City of Oneida, New York, uses for
summer yard waste cleanup has been cut in half.
Cartegraph’s software assists with managing daily
requests, both from the public and municipal staff as
well as other sources, and can be plugged into a
community’s website – allowing the public to report a
downed sign, pothole, or other issue. Organizing all
requests in one place allows for efficient capital
improvement planning and streamlined
communication.
Collecting static data, managing the assets, organizing
inventories, and more is all easier. Say a community
wants to evaluate one of its fire hydrants. Information
on its attributes – height, installation date, color, cost
of installation, its geographic location, the
manufacturer, how many turns it takes to open or close
– can all be stored within the software and quickly
viewed.
Figure 4 - Example of Data Collected
Likewise, assets can easily be measured and evaluated for wear and deterioration. Condition values
placed on every asset are used to help determine when to perform maintenance and what type of
maintenance will best extend the life cycle of that asset.
This mobile tool helps capture work history more easily. Rather than having staff generate paper records
and reports at the end of the day, they can now record work activities on their phone, iPad, or preferred
device.
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