Apparel Online Bangladesh Magazine Magazine April 2018 | Page 38
TECH REVIEW
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W IL C OM
MAKES A COMEBACK IN BANGLADESH MARKET
WITH IIGM
F
or any company, exploring a new
and a growing market comes
with a lot of challenges. Easing the
situation is a well-planned strategy
and support from the prospective
customers. Australia-based
Wilcom, known for its cutting edge
software for producing accurate
and precise embroidery designs, is
one such company that has again
ventured into the Bangladesh
market with a lot of enthusiasm and
determination.
Wilcom’s comeback after 15
years has been boosted by the
introduction of its services by IIGM
in Bangladesh. Now that IIGM Pvt.
Ltd. has got its office in Bangladesh,
Wilcom’s re-entering is supported
by strong after-sales support.
“Bangladesh market has potential
and we wanted to penetrate the
market with a value proposition.
The versions of the software used
here are very old,” said Janos
Horvath, VP – International Sales,
Wilcom International Pvt. Ltd.
There is a huge gap that exists
between the versions of the software
used by Bangladesh exporters and
what Wilcom is offering. With about
60-70 major improvements till now,
the company’s biggest challenge lies
in educating these exporters about
the advancements that have been
carried since. Training is the only
way to reach out to customers and
educate them, for which Wilcom has
tied with two training institutes in
Dhaka which will begin training in
next two months. Initially looking
after sales from Kolkata, the
company’s product specialists will
visit Bangladesh every month till the
time training platform is fully set up
in the country. “People don’t see downloading
software for free as theft. We
have to educate them about the
benefits of legalised softwares and
encourage them to use it,” averred
Janos. Now that Wilcom has entered
Bangladesh, exporters willing to
invest in legalised softwares have
been using pirated softwares due
to non-availability. The company
is also in talks with buying houses
to make use of legal software as a
requirement, so Wilcom is currently
targeting top level exporters and
manufacturers using high quality
embroidery machines.
For any software-based company, its’
software will not be able to deliver
the claimed profits if the user is
not able to fully utilize the features
of the software or use just limited
features. The training institutes will
focus on the features of embroidery
software e4.1 and how it works.
Another utmost challenge is to
preserve its Intellectual Property
Rights by making sure only the
legalised and original versions of its
software are used around the globe
by all its users. Optimistic about its performance
in Bangladesh, Janos believes
that it is the right time to re-enter
the market. He explained, “Our
organization in India is very
strong. We have 4,000 customers
behind this. Now that India market
is moving towards being more
smoother, it is the