Analytics Magazine Analytics Magazine, May/June 2014 | Page 48

B IG DATA For business analytics to be successful in meeting an organization’s needs for decision support, it fundamentally needs to be able to consider all data sets relevant to solving a particular business question. compression techniques have resulted in organizations being able to get insights from data quicker. As organizations come to terms with managing big data and harnessing them through systems and converge their usage with traditional data sources, the business analytics to guide decision-making is itself evolving. This article will focus on how analytics has been influenced by big data and what practices will emerge in years to come through observations within Hewlett Packard. UNITED WE ARE “BIG,” DIVIDED WE MAY BE SMALL For business analytics to be successful in meeting an organization’s needs for decision support, it fundamentally needs to be able to consider all data sets relevant to solving a particular business question. Traditional business intelligence (BI) and enterprise data warehouse (EDW) environments focus on the usual data generated from business operations. This is data generated through point of sale transactions, customer data, financial, business planning data, inventory management systems, etc. Businesses today, however, also have access to two other key forms of data. The first of these can be loosely categorized as “human information”; this form of data comes from having increased knowledge of customers through e-mail, social media and other marketing channels, but also from an organization’s institutional data in the form of documents and customer support call records, as well as video, audio and image sources. This data tends to be unstructured in format. 48 | A N A LY T I C S - M A G A Z I N E . O R G W W W. I N F O R M S . O R G