Analytics Magazine Analytics Magazine, May/June 2014 | Page 49

Figure 2: Bringing data together. The second new type of data comes from machine data. This is data generated from an increasingly interconnected world of devices and systems. Examples range from data generated by sensors, smart meters, RFID tags, security and intelligence systems, IT logs (application and Web servers), etc. This data tends to be largely semi-structured or unstructured. Business systems in BI and EDW environments are not architected to handle the volume and variety of “human information” nor the volume and velocity of machine generated data. Today, organizations need to bring all their data together for advanced analytics. For example, at HP, structured data from a customer’s purchase history, demographics and warranty data can be A NA L Y T I C S combined with unstructured data coming from customer support records and social media for a more focused customer engagement strategy. BIG DATA AND ANALYTICS: PROCESS, PURPOSE, PRACTICE As information and data assets of an organization come together and combine with external data, analytical techniques and analysis will have a larger role to play. In general, the characteristics of big data that most influence the analytics process are related to the variety and volume of data. However, velocity, which is handled through business intelligence practices, is considered distinct from core analytics practices for the purposes of this article. The analytics process is usually represented as a set of activities M A Y / J U N E 2 014 | 49